Frequently Asked Questions
Do You Take Insurance or Medicare?
No, we are out-of-network with all insurance plans and have no relationship with Medicare. However, we do accept HSA/FSA cards and can generate a superbill for you to submit to your insurance company (excluding Medicare) for possible reimbursement. ​
Where Are You Located?
We have partnered with SonMade Fitness & Loggerhead Fitness. These spaces are located in Juno Beach and Jupiter. ​
Loggerhead Fitness:
901 Donald Ross Rd, Juno Beach, FL 33408
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SonMade Fitness:
1445 Jupiter Park Dr, STE 9, Jupiter, FL 33458
Do I Need a Referral to be Seen?
Florida Direct Access allows for a Physical Therapist to evaluate and treat appropriate musculoskeletal and neurological conditions without a referral.
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Having quick or immediate access to your physical therapist can make the difference in your condition being temporary and quick to resolve.
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Should your condition be found to be outside of the scope of a Physical Therapist, you will be referred to the appropriate practitioner of record.
Will I receive dry needling?
Not everyone is medically appropriate to receive dry needling. Out of an abundance of caution, we do not perform dry needling on pregnant patients.​
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Additionally, not everyone wants to receive dry needling. If you have a fear of needles, then we do not ever have to use dry needling in your plan of care.
How Many Sessions Should I Expect in Total?
Typically, patients feel significantly improved after 4-6 sessions and most patients are seen once per week initially. As you progress, we begin reducing the frequency of sessions.
What Conditions Can You Treat?
​Dr. Shays specializes in conditions of the head, neck, arm & low back. These conditions may include:
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Neck pain
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Headaches & Migraines
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TMJ Pain/Disorders of the Jaw
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Labral Tears
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Complex Regional Pain Syndrome/Reflex Sympathetic Dystrophy
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Rotator Cuff Dysfunction/Tears
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Thoracic Outlet Syndrome (Neurogenic)
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Frozen Shoulder
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Joint Pain & Arthritis
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Muscle Strains/Tears
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Tendinitis/Tendinopathy
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Total Shoulder Arthroplasty
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Ligamentous Injuries
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Shoulder Impingement
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Carpal Tunnel Syndrome
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Golfer's Elbow
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Tennis Elbow
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Wrist/Hand Injuries & Pain
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Low Back Pain
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Disc Herniations
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Sacroilitis
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Lumbopelvic Instability
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Sciatica
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Dr. Shays also has experience treating various conditions, such as:
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Diastasis Recti
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Hip Impingement
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Knee Bursitis
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Patellofemoral Pain Syndrome
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Total Hip Arthroplasty
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Total Knee Arthroplasty
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Turf Toe
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Cavus Foot Deformity
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Chronic Ankle Instability
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Ankle Sprains
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Trimalleoloar Repairs
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Nerve Entrapments (Ie Sciatica)
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Hypermobility & Ehlers-Danlos Syndrome
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AutoImmune Disorders with Tissue Involvement/Pain
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Parkinson's Disease
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Traumatic Brain Injury
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Stroke
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Multiple Sclerosis
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Functional Decline/Weakness
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Gait Disorders
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Plus More