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Frequently Asked Questions

Do You Take Insurance or Medicare?

Insurance: No, we are out-of-network with all insurance plans. However, we do accept HSA/FSA cards and can generate a superbill for you to submit to your insurance company for possible reimbursement. ​

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Medicare: No, we have no relationship with Medicare. As a result, we can only offer & render non-covered services. This may include wellness visits, fitness training, massage, cupping, dry needling. If the care that you require is medically necessary, then we will be happy to provide you with names of practices in the area where you can be seen.

 

Where Are You Located?

We have partnered with SonMade Fitness & Loggerhead Fitness. These spaces are located in Juno Beach and Jupiter.​

Loggerhead Fitness:

901 Donald Ross Rd, Juno Beach, FL 33408

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SonMade Fitness:

1445 Jupiter Park Dr, STE 9, Jupiter, FL 33458

Mobile Visits Available:

Between Northlake Blvd & County Line Rd

*Will take Palm Beach & Jupiter Island/Hobe Sound clients on a case-by-case basis. Please send us your inquiry.

Do I Need a Referral to be Seen?

Florida Direct Access allows for a Physical Therapist to evaluate and treat appropriate musculoskeletal and neurological conditions without a referral. 

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Having quick or immediate access to your physical therapist can make the difference in your condition being temporary and quick to resolve.

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Should your condition be found to be outside of the scope of a Physical Therapist, you will be referred to the appropriate practitioner of record.

Will I Receive Dry Needling?

Not everyone is medically appropriate to receive dry needling. Out of an abundance of caution, we do not perform dry needling on pregnant patients.​

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Additionally, not everyone wants to receive dry needling. If you have a fear of needles, then we do not ever have to use dry needling in your plan of care.

How Many Sessions Should I Expect in Total?

Typically, patients feel significantly improved after 4-6 sessions and most patients are seen 2 times per week for the first 2 weeks, then wean to once per week for the next 4-6 weeks. As you progress, we begin reducing the frequency of sessions. While relief from pain is an excellent indicator of improvement, it often takes more than 6 visits to address the actual root cause of the problem. We find that most patients achieve long-term transformation after 10-12 visits. 

What Conditions Can You Treat?

​Dr. Shays specializes in conditions of the low back, shoulder and jaw. These conditions may include: 

  • Neck pain

  • Headaches & Migraines

  • Central Vertigo 

  • TMJ Pain/Disorders of the Jaw

  • Labral Tears

  • Complex Regional Pain Syndrome/Reflex Sympathetic Dystrophy

  • Rotator Cuff Dysfunction/Tears

  • Thoracic Outlet Syndrome (Neurogenic)

  • Frozen Shoulder

  • Joint Pain & Arthritis

  • Muscle Strains/Tears

  • Tendinitis/Tendinopathy

  • Total Shoulder Arthroplasty

  • Ligamentous Injuries

  • Shoulder Impingement

  • Carpal Tunnel Syndrome

  • Golfer's Elbow

  • Tennis Elbow

  • Wrist/Hand Injuries & Pain

  • Low Back Pain

  • Disc Herniations

  • Sacroilitis

  • Lumbopelvic Instability

  • Sciatica

  • Scapular Dyskinesia

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Dr. Shays also has experience treating various conditions, such as: 

  • Diastasis Recti

  • Hip Impingement

  • Knee Bursitis

  • Patellofemoral Pain Syndrome

  • Total Hip Arthroplasty

  • Total Knee Arthroplasty

  • Turf Toe

  • Cavus Foot Deformity 

  • Chronic Ankle Instability

  • Ankle Sprains

  • Trimalleoloar Repairs

  • Nerve Entrapments (Ie Sciatica)

  • Hypermobility & Ehlers-Danlos Syndrome

  • AutoImmune Disorders with Tissue Involvement/Pain

  • Stroke

  • Multiple Sclerosis

  • Gait Disorders

  • Plus More

Ready toget started?

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